Based on David Freemantle's best-selling books Superboss offers a range of motivational and practical in-house seminars at affordable prices suitable for organisations with limited training budgets. The seminars on offer include:

(i) THE BUZZ
- a highly motivational seminar (one-day) on delivering world-class customer service

(ii) NEW!!!  CUSTOMER SERVICE BOOSTER SEMINAR (half-day)

- refocusing on best practice, refreshing and reinforcing it

(iii) LEADERSHIP, TEAMWORK AND MOTIVATION

- a variety of custom-designed in-house seminars

(iv) THE PSYCHOLOGY OF ATTITUDINAL CHANGE (two days)

- how to get people to change their ways

Please click seminar programmes for more information.

Contact:   team@superboss.co.uk.

All the above seminars are delivered by DR DAVID FREEMANTLE a world-wide expert and best-selling author of 14  books on these subjects. David works internationally and has offices in Windsor (UK) and Makati City (Philippines).

RECENT FEEDBACK:

"David presented to a very demanding 'world-class' audience. The feedback was that his training was inspirational and motivational. It was everything the audience expected and more.The real life experiences, case studies and exercises challenged participants to think 'out of the box' and made the whole experience interactive and that much more exciting.

"Everything learnt was useful and valuable and can be used in our everyday personal and work life.  We've got the BUZZ and we are now truly  'world-class'!"

Surina Lambert, Divisional Director - Organisational Development,  DAV Professional Placement Group (Pty) Ltd -  winner of the prestigious award "South African Employer of the Year - 2006"

(presentation given in Johannesburg by David Freemantle)

"The ten BUZZ sessions David ran for UAL were superb.  They provided real tangible benefit for our staff. I've never seen such excellent feedback remarks for this type of training and development" Matthew Wilkinson, Head of HR at UAL (London)

"David, I have had such positive feedback from staff about your WORLD-CLASS presentation.  It is really amazing that you made such an enormous impact upon them." 
Estelle Steenkamp. Customer Services Manager.  Totalgaz. Cape Town. South Africa

(presentation given in Cape Town by David Freemantle)

"The Buzz is a great starting point for a  programme intended to change the way people view the service they provide to their customers.   We used the Buzz as a kicking off point for a programme involving front line staff who had time to spend with customers and all their managers; it provides a base on which to build  new capability within that team.  David brings a wealth of experience and was successful in further motivating our better service providers and stimulating the thinking of those who needed help". Alex Warner - Retail Director South East Trains and Gary Cooper - Change Director South East Trains, UK

CONTACT:   Dr David Freemantle would be delighted to hear from you. Please contact him at team@superboss.co.uk