Odds  &  Ends...         
Various thoughts, quotations  and miscellaneous items

SUPERBOSS

Dr David Freemantle invented the term SUPERBOSS in 1984 when his first book (entitled SUPERBOSS) was published. It was subsequently published in 19 different languages.  Now the term SUPERBOSS is commonly used throughout the world. Thus there is a 'Premiership Superboss',  Italy's premier is referred to by the BBC as Italy's Superboss.  There are Superboss races and many references in the press to Superbosses. In fact on the Internet a GOOGLE search reveals over 47,400 references to SUPERBOSS. 

The next 30 days will be your best ever!

To ensure this happens every day grab a hot drink, sit down and reflect for 60 seconds on one of the following words, thoughts and actions:

GOOD

"Something good will happen to me today.  I will go looking for good things, find them, highlight them and communicate them. I will feel good as a result"

SPECIAL

"My customers and my team are very special to me. Today I will go out of my way to do something special for  some of my customers and my team
DIFFERENCE 

(a) "If I am the same as everyone else no one will choose me"

(b)  Little things make a big difference"

Today I will do some little things which will make a big difference for everyone I come into contact with"

CURIOUS

"A driving force in my life is curiosity.  Through my innate curiosity I will learn something new today (and thus learn at least 366 new things in the next year)"
POSITIVE

"For every negative there is a counterbalancing positive.  Today everything I say and do will be positive.  I will say 'YES' not 'NO' to every request".
BUZZ 

"Customers have to be switched on.  I will exude enthusiasm and delight as well as be imaginative in creating a real buzz for our customers and for the team"
BIZ 

"The best teams make things happen and do the biz.

Taking account of the risks I will make decisions today which will please customers and get results"

"Nothing could be better than what I do at work today"

The above are: QUOTES FROM THE BOOKS AND WRITINGS OF DAVID FREEMANTLE                            

The most common questions asked on Dr David Freemantle's seminars:

"How to handle difficult customers?"

"How to motivate disinterested employees?"

"How to effect change?"

"How to get the support of my boss

(or the top bosses)?"

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        The most common comments about Dr David Freemantle's seminars:

       "Thought-provoking"

       "Stimulating"

"Inspiring"

"Mind-blowing"

"Motivating"

"The best seminar I have ever attended"

"The only seminar I have ever attended which I can remember"

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What motivates Dr David Freemantle?

"None of us are perfect. I believe there is always a better way. If you don't find it your competitors will. My mission in life is help people find the better way - whether it is to do with customer service, motivation or leadership"

"People motivate me.  I am privileged to visit many different countries and meet many fascinating people - from all walks of life."

"I am a student of success. I love successful people and these inspire me - whether it is a street-cleaner who has a vision to have the cleanest streets in London (this person exists) or a Chief Executive who has excelled at motivating a team and delivering phenomenal service.  People like Alan Jones (Chief Executive of TNT Express),  Henry Stewart (Chief Executive of Happy Computers) and of course  Sir Richard Branson of Virgin."

"I love to learn.  Not a day goes by without me learning something."

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What does Dr David Freemantle do when he is not working?

"I love my work so I am not sure really what work is.  However when I am not running seminars, preparing for them or writing books I love to be with my wife and family.

"I love to walk - where we live in Windsor it is beautiful and there are many wonderful places to walk.  For exercise I also swim when I can.  At Windsor we have an excellent public leisure centre with two swimming pools.  It is run by the local authority and first class.

"I love music - anything from classical, to jazz to good old-fashioned rock and pop. (I'm not so keen on rap, hip-hop, heavy metal etc.).

"I also love London. It is one of the greatest cities in the world - there is so much do to - my wife and I frequently visit art galleries and attending concerts there.

"I love to read -  good books, biographies, travel, good novels and even business books.  I rarely watch television - except perhaps for the news and the occasional documentary.

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David Freemantle's family:

David has a twin brother Michael who is also a writer. 

David is going going through a second divorce.  

He has two 'grown-up' children Tom and Kate by his first marriage, a step-daughter Linnet by his second marriage - she has just graduated in languages from London University - and finally another daughter Ruth-Elena by his second marriage. David is also a grand-father with two grand-children  Louis-George and Molly-Kate by his son Tom and wife Nicky.

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Dr David Freemantle's ambition:

To keep travelling the world and to keep meeting fascinating people.

To write even more books (he has at least another five in his head).

To keep helping people improve their approach to work and life.

To keep healthy (his weakness is he eats too much and his overweight).

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Dr David Freemantle's dislikes:

People who are negative

People who take things for granted

People who do not appreciate all the good things they have in life (same as previous statement)

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David Freemantle's favourite quotations:

"Work is love made visible"  Kahil Gibran

"For where your treasure is there your heart will be also" (from the Bible, Matthew 6:21)

"If you sprinkle enough bread on water sooner or later a fish will bite, but you never know which fish and when. But certainly a fish will bite. If you never sprinkle bread on water a fish will never bite." (Anon)

“All that we are is the result of what we have thought:  it is founded on our thoughts, it is made up of our thoughts.  If man speaks or acts with an evil thought, pain follows him.  For never does hatred cease by hatred: hatred ceases by love; this is an eternal law”

The Dhammapada, Chapter 1, Verses 1,5

“Many highly intelligent people are caught in the intelligence trap. They take a position on a subject and then use their thinking skill solely to support that position

 

“The more able they are to support the position, the less do they see any need actually to explore the subject:  so they become trapped into one point of view

 

“The need is to UNTHINK what has previously been thought and explore other options”

Edward de Bono: Tactics: The Art of Science of Success

 

 

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