Seminar summary
Dr David Freemantle runs three main types of seminar on an in-house basis as well as his public seminars* around the world. He also gives highly thought-provoking key-note talks on these and related topics.
The three main types that can be run in-house for your organisation are:
(please click on SEMINAR No. for further detail)
SEMINARS 1A and IB
1A. THE BUZZ!!! (one day)
Converting NEGATIVE employees into POSITIVE one
Creating SWITCHED ON EMPLOYEES motivated to
deliver WORLD-CLASS CUSTOMER RELATIONS
1B. CUSTOMER SERVICE BOOSTER (half day)
Helps front-line people and team leaders refocus on and reinforce best customer service practice.
It features five key factors for doing this
SEMINAR 2
THE BIZ!!! (one day)
Converting MANAGERS into LEADERS
Creating HIGH PERFORMING BOSSES who can
motivate and leader their teams to produce
world-class performance
SEMINAR 3
THE PSYCHOLOGY OF ATTITUDINAL CHANGE (two days)
How to get people to change their ways
FOR
INFORMATION ON THESE SEMINARS PLEASE E-MAIL DR FREEMANTLE AT:
team@superboss.co.uk
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