Services provided by Superboss

PORTFOLIO OF SERVICES

provided personally by Dr David Freemantle:

• Seminars on THE PSYCHOLOGY OF ATTITUDINAL CHANGE (how to get people to change their ways)
• BUZZ!!! seminars (how to deliver world-class service)
• Seminars on MOTIVATING people
• LEADERSHIP WORKSHOPS (using Dr Freemantle's unique 'SUPERBOSS' approach)
• Motivation sessions (applying the distinctive 'stimulus factor' approach)
• Facilitating STRATEGIC RETREATS helping clients review, develop and produce implementation plans for delivering world-class customer relations and leadership
• KEYNOTE TALKS (on customer relations, motivation and leadership)
• FACILIATION (off-sites, team retreats)
• CONSULTANCY (including customer service audits, strategic reviews)
• EXECUTIVE COACHING:  Counselling (one-to-one). This service is provided on an hourly basis, is confidential and enables senior people to discuss issues facing them, reflect upon various options and focus on future direction.
• IMAGE EXCHANGE (for use in difficult team situations and where relationships are problematic)
• RESEARCH FOCUS GROUPS (in-depth studies of how customers think and feel)
• MANAGEMENT GAMES:  David Freemantle will personally design for your team a management game which will draw out specified learning points. Furthermore he will personally conduct this game himself

AREAS OF EXPERTISE

• World-class customer service
• World-class leadership
• Motivating people
• Motivation and motivational drivers
• All facets of interpersonal relationships
• The psychology of behavioural choice
• The psychology of attitudinal change
• Labour relations
• Emotional intelligence, emotional competencies
• The stimulus factor
• Creativity, innovation, imagination and risk-tlaking
• Team dynamics
• Handling difficult situations (difficult customers, difficult employees)
• Effective organisation and culture change
• Business and strategic planning
• ANYTHING TO DO WITH THE PEOPLE SIDE OF BUSINESS

These services will be provided by Dr David Freemantle using the unique SUPERBOSS approach and will be delivered in-house. Superboss Ltd also occasionally runs public (open seminars). Please click seminar programmes for more information.

Most of these services are provided personally by Dr David Freemantle.  On some occasions he will engage associates to assist him with programmes